Elite Laser
Privacy Policy
Last updated: January 1, 2026
1. Information We Collect
Elite Laser collects personal information that you voluntarily provide when booking appointments, completing consultation forms, or contacting us. This may include your name, email address, phone number, date of birth, and relevant medical history required for treatment planning.
We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, and time spent on the site through standard web analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Schedule and manage your appointments
- Provide safe and appropriate treatments based on your medical history
- Send appointment reminders and follow-up communications
- Respond to your inquiries and provide customer support
- Improve our services and website experience
- Comply with applicable laws and regulations
3. Medical Information
As a medical aesthetic clinic, we collect and maintain health information necessary for your care. This information is treated with the highest level of confidentiality and is protected in accordance with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and applicable healthcare privacy legislation. Your medical information is never sold or shared with third parties for marketing purposes.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as our booking platform), provided they agree to keep this information confidential. We may also disclose information when required by law.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Medical records are retained in accordance with Quebec healthcare regulations. You may request deletion of your non-medical personal information at any time by contacting us.
6. Your Rights (Law 25)
Under Quebec's Law 25 (Act to modernize legislative provisions as regards the protection of personal information), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent for certain uses of your information
- File a complaint with the Commission d'accès à l'information (CAI)
7. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer: